Dedicated Support Contact Information
Phone: 833-760-9604
Callers will hear:
"Thank you for contacting Cox Automotive Lithia Helpline. Please choose a brand with the following options:"
- Option 1 – Autotrader
- Option 2 – Dealer.com
- Option 3 – Dealertrack DMS
- Option 4 – Dealertrack F&I
- Option 5 – Homenet
- Option 6 – vAuto
- Option 7 – VinSolutions
- Option 8 – Xtime
Support Hours by Brand:
Brand | Monday–Friday | Saturday | Sunday |
Autotrader | 8 AM – 8 PM EST | 9 AM – 6 PM EST | Closed |
Dealer.com | 8 AM – 8 PM EST | 9 AM – 5 PM EST | Closed |
Dealertrack DMS | 7 AM – 8 PM EST | 9 AM – 6 PM EST | Closed |
Dealertrack F&I | 8 AM – 8 PM EST | 9 AM – 6 PM EST | Closed |
Homenet | 8:30 AM – 7:15 PM EST | 8 AM – 5 PM EST | Closed |
vAuto | 8 AM – 9 PM EST | 9 AM – 6 PM EST | Closed |
VinSolutions | 8 AM – 9 PM EST | 9 AM – 6 PM EST | Closed |
Xtime | 7 AM – 8 PM EST | 9 AM – 6 PM EST | Closed |
Calls made outside of business hours will be automatically routed to the appropriate support destination.
Email Support
Email: lithiamotorssupport@coxautoinc.com
· When submitting a support request via email, please include the brand in the subject line (e.g., “vAuto – updating pricing”) to ensure proper routing. Each email submission will automatically generate a support ticket, allowing our team to begin working on the issue promptly and efficiently.
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