Seez AI Chatbot Integration Setup

Modified on Fri, Nov 14 at 9:20 AM

This will step through setup of the Seez AI Chatbot on Lithia websites for each WSP. Any new WSP that isn't listed that we integrate, please include into the document for reference. 


**Process to add integration** 

From Slack on 11/4/25 - Bethany Bradley

 @channel Seez team wanted me to relay the process they have in place for adding chat, please see below. If you have any questions, please let me know.

1. Start Order for Seezar

2. Seez shares script with IRC

3. Script installed by WSP (without removing existing chat tool)

4. Seez confirms dealer onboarding done and script good.

5. If there is an existing chat, stop order for that chat. (RMO to do)

6. Seez confirms existing chat is removed.

7. Seez whitelists URL and seezar is live.


DDC - We can't implement the code or script. DDC has a 3P tool that integrates the AI Chatbot to the platform and will need to have a email request with the code the 3P provides.


DealerOn - We can integrate the script and html onto the platform, see below.

Example case >> [#383389] TXODECHR - START - Seez | AI Chatbot | L0121-0047 : Lithia IRC 


Added to site DealerOn Services > Custom Code

Added code below to Sitewide Body Top (Excluding Home) & Home-Page Custom Code, Body Top

<!-- Seez AI Chatbot -->
<seez-sdk-seezar-modal></seez-sdk-seezar-modal>


Add script to Sitewide Head Section (Including Home)

<!-- Seez AI Chatbot Script -->
<script type="module" src="https://platform.seez.co/sdk/seez-sdk.js" data-seez-client-id="lmaacjdrodessaus"></script>


DealerInspire - Install needs to be done in DI Tag Manager and add script to Header Script and HTML added to Body Top sections. 

Example case >> [#383388] NVHENHYU - START - Seez | AI Chatbot | L0541-0073 : Lithia IRC 







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